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Samsung Galaxy Not Turning On? Try These Fixes


Welcome to our comprehensive guide on troubleshooting and fixing issues with your Samsung Galaxy device not turning on. We understand the frustration that arises when your device fails to power up, but worry not, as we are here to help you resolve this problem. In this article, we will provide you with a range of solutions to address the issue and get your Samsung Galaxy back up and running in no time.

"Samsung Galaxy smartphone with a black screen and a power button."
A troubleshooting guide for fixing Samsung Galaxy devices that won't turn on.

1. Check the Battery

The first and most basic step when encountering power-related problems is to ensure that your device has sufficient battery charge. Connect your Samsung Galaxy to a charger and observe if the charging indicator appears. If not, try a different charger or charging cable to rule out any potential issues with the power source. Sometimes, a faulty charger or cable can prevent the device from charging properly.

2. Perform a Forced Restart

SmartA smartphone showing a forced restart displaying a power button and an arrow symbol pointing upwards.
Smartphone displaying a power button and an arrow symbol pointing upwards.

If your Samsung Galaxy is unresponsive and fails to turn on, performing a forced restart can often resolve the problem. To do this, press and hold the Power button and Volume Down button simultaneously for about 10-15 seconds until the device vibrates and restarts. This action can help to clear any temporary glitches or software errors that may be preventing the device from powering on.

3. Check for Physical Damage

Inspect your Samsung Galaxy for any signs of physical damage, such as cracks on the screen or water damage indicators triggered. Physical damage can cause the device to malfunction or refuse to turn on. If you notice any damage, it is advisable to contact a professional technician or authorized service center to assess and repair your device.

4. Boot in Safe Mode

Sometimes, a problematic app or software can prevent your Samsung Galaxy from turning on. By booting your device in safe mode, you can determine if a third-party application is causing the issue. To enter safe mode, follow these steps:

  1. Press and hold the Power button until the "Power off" option appears.

  2. Release the Power button and press and hold the "Power off" option.

  3. A dialog box will appear, asking if you want to reboot into safe mode.

  4. Tap "OK" to confirm and allow your device to boot into safe mode.

If your Samsung Galaxy powers on successfully in safe mode, it indicates that a third-party app is causing the problem. Uninstall recently installed apps or perform a factory reset to resolve the issue.

5. Try a Factory Reset

Performing a factory reset can be a last resort to fix persistent issues with your Samsung Galaxy not turning on. This process will erase all data on your device, so it is crucial to back up your data beforehand. To perform a factory reset, follow the steps below:

Pressing the "Reset" button on a smartphone.
Using a smartphone presses the "Reset" button.

  1. Turn off your Samsung Galaxy.

  2. Press and hold the Power button, Volume Up button, and Bixby button simultaneously.

  3. Release the buttons when the Samsung logo appears.

  4. Use the Volume buttons to navigate and the Power button to select "Wipe data/factory reset."

  5. Confirm the action by selecting "Yes" and allow the device to reset.

After the factory reset is complete, your Samsung Galaxy should reboot and return to its original state. Remember to restore your backed-up data to regain access to your personal files and settings.


In conclusion, encountering issues with a Samsung Galaxy not turning on can be frustrating, but there are several steps you can take to resolve the problem.

By following the troubleshooting methods outlined in this article, you can diagnose and fix common causes of power-related issues. However, if the problem persists even after trying these solutions, we recommend reaching out to a professional technician or contacting Samsung support for further assistance.

Remember, troubleshooting methods may vary depending on the specific model and software version of your Samsung Galaxy device. Always refer to the official documentation provided by Samsung or consult their customer support for device-specific instructions.


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